Data privacy policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why, we are committed to respecting the confidentiality of the personal information we collect.

We are committed to respecting the following data protection principles:

The treatment is legal, just, transparent. Our processing activities have legitimate reasons. We always consider your rights before processing personal data. We will provide you with information about the processing on request.

Treatment is limited to the objective. Our processing activities correspond to the objective for which personal data has been collected.

The processing is carried out with a minimum of data. We collect and process only the minimum quantity of personal data required at any end whatsoever.

Treatment is limited with a period of time. We will not keep your personal data longer than necessary.

We will do our best to ensure the accuracy of the data.

We will do our best to ensure the integrity and confidentiality of data.

Definitions:

Personal data = any information relating to an identified or identifiable natural person.

Processing = any operation or set of operations carried out on personal data or on personal data sets.

Persons concerned = a natural person whose personal data is being processed.

Child = a natural person under the age of 16.

We = Domainedouar.com

 

Personal information collection

We collect the following information:

name
First name
country
email address
telephone number

The personal information we collect is collected through forms and thanks to the interactivity established between you and our website. We also use, as indicated in the next section, control files and/or newspapers to bring together information concerning you. We could collect information about you that is publicly available.

We use the information thus collected for the following purposes: contact, quote

Your information is also collected through interactivity that can be established between you and our website, as follows: Google Analytics

Newspaper files and witnesses

We collect certain information through newspaper files (log line) and control files (cookies). This is mainly the following information:

IP Address
Operating System

Tour Requests

The use of such files allows us:
Improvement of the

statistical navigation monitoring

Personal information sharing

We are committed not to marketing the personal information collected.

How do we use your personal data?

- We use your personal data for:

- provide you with our service.
- Improve your customer experience
- We use your personal data for legitimate reasons and / or with your consent.

Due to the conclusion of a contract or the execution of contractual obligations, we process your personal data for the following purposes:

  • To identify you
  • To provide you with a service or send you / offer you a product
  • to communicate either for sales or invoicing

Based on a legitimate interest, we process your personal data for the following ends:

-For send you personalized offers
-Administer and analyze our customers (purchasing behavior and history) in order to improve the quality, variety and availability of products / services offered / provided
-to lead questionnaires on customer satisfaction

As long as you have not informed us differently, we plan to offer you similar products / services or identical to your purchasing history / navigation behavior.

With your consent, we process your personal data for the following purposes:

  • Send you newsletters and campaign offers
  • for other purposes, and we asked for your consent to do this

We process your personal data in order to fulfill the obligations arising from the law and / or use your personal data for the options provided for by law. We reserve the right to anonymize the personal data collected and to use this data. We will only use data outside the scope of this policy if they are anonymized. We keep your billing information and other information gathered about you as long as necessary for accounting purposes or other obligations arising from the law, but no longer than 12 months.

We could process your personal data for other purposes that are not mentioned here, but which is compatible with the initial objective for which the data has been collected. To do this, we will ensure that:
- the link between the objectives, the context and the nature of the personal data is adapted to a subsequent processing
- subsequent processing will not harm your interests
- there would be an appropriate backup for treatment.

Who else can access your personal data?

We do not share your personal data.

We disclose your personal data to third parties or civil servants when we are legally required to do so. We could disclose your personal data to third parties if you have consented or if there are other legal reasons.

Cookies and other technologies that we use

We use similar cookies and / or technologies to analyze customer behavior, administer the website, follow user movements and collect information on users. This is done in order to personalize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store the information used to help operate the sites. Only we can access the cookies created by our website. You can control your cookies in the browser. Choosing to deactivate cookies can prevent you from using certain functions.

We use cookies for the following ends:

  • Necessary cookies: These cookies are necessary so that you can use certain important features on our website, such as connection. These cookies do not collect any personal information.
  • Functionality cookies: These cookies provide features that facilitate the use of our service and allow more personalized features to be offered. For example, they can remember your name and your email address in comment forms, so you don't need to rely this information the next time you comment.
  • Analysis cookies - These cookies are used to follow the use and performance of our website and our services

You can delete cookies stored on your computer via your browser settings. You can also control some third-party cookies using a confidentiality improvement platform such as OPTOUT.ABOUTADS .Info or youronlinechoices.com. For more information on cookies, see Allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy.

Rights to personal data

Regarding your personal data, you have the following rights:

Right to information - which means that you should know if your personal data is being processed, what is the data collected, from where they come and why and by whom they are processed.

Right of access - which means that you have the right to access the collected data from / about you. This includes your right to request and obtain a copy of your personal data collected.

Right of rectification - which means that you have the right to request the rectification or erasure of your personal data which is inaccurate or incomplete.

Right of erasure - which means that in certain circumstances, you can request that your personal data be deleted from our archives.

Right to restrict the treatment - signifying that certain conditions apply, you have the right to restrict the processing of your personal data.

Right of opposition to treatment - which means in some cases that you have the right to oppose the processing of your personal data, for example in the case of direct marketing.

Right to oppose automated treatment - which means that you have the right to oppose automated treatment, including profiling; And not be subject to a decision based solely on automated treatment. This right, you can exercise whenever there is a profit result that produces legal effects concerning or affecting you significantly.

Right to data portability - You have the right to obtain your personal data in a format readable by machine or, if this is doable, such as a direct transfer from one processor to another.

Right to file a complaint - if we refuse your request under access rights, we will provide you with a reason. If you are not satisfied with how your request has been processed, please contact us.

Right to the help of the supervisory authority-which means that you have the right to help a supervisory authority and the right of other legal appeals such as claiming damages.

Right to withdraw your consent - you have the right to withdraw any consent given for the processing of your personal data.

Right of access

We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even harm the information concerning them.

The exercise of this right will be done by contacting us:

Address: Domaine du Douar - Douar Laadem - 40000 Marrakech

Email: domainedouar.marrakech@gmail.com

Right of opposition and withdrawal

We are committed to offering you a right of opposition and withdrawal as to your personal information.

The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information will be used for certain purposes during the collection.

The right of withdrawal is understood to be the possibility offered to Internet users to ask that their personal information no longer appears, for example, in a broadcast list.

To be able to exercise these rights, you can contact Sejour-maroc.com by the following means:

Address: Domaine du Douar - Douar Laadem - 40000 Marrakech

Email: domainedouar.marrakech@gmail.com

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

We do our best to protect your personal data. We use secure protocols for data communication and transfer (such as HTTPS). We monitor our systems to detect possible vulnerabilities and attacks.

Even if we do our best, we cannot guarantee information security. However, we are committed to informing the competent authorities of data violations. We will also notify you if there is a threat to your rights or interests. We will do everything possible to prevent security violations and help the authorities in the event of a violation.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol)
  • Access management - authorized person
  • Network surveillance software
  • IT backup
  • Identifier / password
  • Firewall (Firewalls)

We are committed to maintaining a high degree of confidentiality in the processing of your private data. However, as no mechanism offers maximum security, a share of risk is always present when the Internet is used to transmit personal information, in which case any security flaw will be reported to the CNIL within 72 hours in accordance with the regulations in force.

Contact information

If you have any questions regarding the processing of your personal data, your rights concerning your personal data or this privacy policy, contact us: domainedouar.marrakech@gmail.com